Privacy Policy

We are committed to protecting your privacy and personal information.

1. Introduction

D&D Luxury Services Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

We are the data controller for the personal information we collect from you. If you have any questions about this Privacy Policy or our data practices, please contact us using the details provided at the end of this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, contact details (email address, phone number, postal address), date of birth, financial information, and identification documents.
  • Technical Information: This includes your IP address, browser type and version, operating system, and other technology on the devices you use to access our website.
  • Usage Information: This includes information about how you use our website and services.

3. How We Collect Your Information

We collect information through:

  • Direct interactions when you provide information by filling in forms on our website or by corresponding with us.
  • Automated technologies or interactions as you navigate through our website.
  • Third parties or publicly available sources, such as business partners, service providers, or public databases.

4. How We Use Your Information

We use your information for the following purposes:

  • To provide and manage our services to you.
  • To communicate with you about our services.
  • To comply with legal and regulatory obligations.
  • To improve our website and services.
  • To protect our business and your account from fraud and other illegal activities.

5. Legal Basis for Processing

We process your personal information on the following legal bases:

  • Performance of a contract with you.
  • Compliance with a legal obligation.
  • Pursuit of our legitimate interests.
  • Your consent, where applicable.

6. Data Sharing and Transfers

We may share your personal information with:

  • Service providers who perform services on our behalf.
  • Professional advisers, including lawyers, bankers, auditors, and insurers.
  • Regulatory authorities, government agencies, and law enforcement agencies.

We may transfer your personal information to countries outside the UK and European Economic Area (EEA). When we do, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards.

7. Data Security

We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know.

8. Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal information, including the right to:

  • Request access to your personal information.
  • Request correction of your personal information.
  • Request erasure of your personal information.
  • Object to processing of your personal information.
  • Request restriction of processing your personal information.
  • Request transfer of your personal information.
  • Withdraw consent where we are relying on consent to process your personal information.

10. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on this page and, where feasible, by sending you a notification.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

D&D Luxury Services Ltd
71-75 Shelton Street
Covent Garden
London, United Kingdom
WC2H 9JQ
Email: privacy@ddluxury.com

Last updated: May 21, 2025